- You can trust that your order will be quickly processed and safely delivered.
- We currently only deliver to locations in Malaysia only. When you place an order we will estimate delivery dates based upon the availability of your item(s), and your shipment’s destination.
- Our delivery charges are determined by the weight of your order. Your order will ship out only when after you have paid your shipment charges.
- Free Delivery is available for orders of RM99.00 and above.
- Our working hours is between 9:30 am to 6:30 pm Monday to Friday, 09:30 am to 1:00pm Saturday. (Except for public holidays).
- Kindly contact our Customer Service at +60 12 503 0002 or email us at firstname.lastname@example.org for enquiries.
- For items in stock, you shall receive your order in 5-10 working days upon order confirmation.
- If your ordered items are not delivered later than 21 days, please contact our Customer Service quoting your order reference contained in your Order Confirmation Email.
- In the event of any unsuccessful delivery of the goods due to unattended receiver at the time of delivery, or inaccurate and incomplete address, additional deliver charges may apply.
- Cottage Farm will not be held responsible for delivery charges of returned packages due to missing or wrong information.